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This self-service option is designed to complement our service model by making everyday tasks easier and giving you more control over planning and execution.&nbsp;</p>\n<p>With MyRaflatac, you can:</p>\n<ul>\n<li>Browse the full label material portfolio</li>\n<li>Request samples and quotes</li>\n<li>Place and track orders</li>\n<li>Submit claims</li>\n<li>Access technical resources and documentation</li>\n</ul>\n<p>Whether you are preparing for a customer meeting or scheduling your production lines, MyRaflatac supports your work on your schedule.</p>\n<p><a class=\"btn btn--inline-external-link\" href=\"https://www.myraflatac.com/s/\" target=\"_blank\" rel=\"noopener\">Login to MyRaflatac</a></p>","centerContentVertically":null,"horizontalMargin":"medium","renderedHtml":null,"anchorId":"cid_1172720"},{"displayOption":"half","tag":null,"contentLink":{"id":1172721,"workId":0,"guidValue":"0e305c17-9c0b-414e-b07d-b9869a209c65","providerName":null,"url":null,"expanded":null},"name":null,"language":null,"existingLanguages":[],"masterLanguage":null,"contentType":["Block","SharedImageBlock"],"parentLink":null,"routeSegment":null,"url":null,"changed":null,"created":null,"startPublish":null,"stopPublish":null,"saved":null,"status":null,"imageManipulation":"wideBanner","showCaption":false,"enableZoom":false,"renderedHtml":null,"anchorId":"cid_1172721","description":null,"title":null,"link":null,"focalPoint":null,"imageUrl":"https://www.adhesivematerials.upm.com/siteassets/images/label-solutions/tools-and-services/myraflatac_teaser_crop.jpg?preset=img-size-half","aspectRatio":"712/577","width":"712","height":"577"},{"displayOption":"full","tag":null,"contentLink":{"id":1004643,"workId":0,"guidValue":"4613e552-abd8-4d2b-ae62-656aec400ad2","providerName":null,"url":null,"expanded":null},"name":null,"language":null,"existingLanguages":[],"masterLanguage":null,"contentType":["Block","SharedExtraMarginBlock"],"parentLink":null,"routeSegment":null,"url":null,"changed":null,"created":null,"startPublish":null,"stopPublish":null,"saved":null,"status":null,"marginHeight":"medium","renderedHtml":null,"anchorId":"cid_1004643"},{"displayOption":"fullWithOffset","tag":null,"contentLink":{"id":1152846,"workId":0,"guidValue":"c70aca81-d272-4271-88e3-b453e670f6d6","providerName":null,"url":null,"expanded":null},"name":null,"language":null,"existingLanguages":[],"masterLanguage":null,"contentType":["Block","SharedContentBlock"],"parentLink":null,"routeSegment":null,"url":null,"changed":null,"created":null,"startPublish":null,"stopPublish":null,"saved":null,"status":null,"title":"","body":"<h2 style=\"text-align: center;\">New to UPM? 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house services and technical support</h3>\n<p>Converters and printers need confidence that materials will run reliably and meet end use demands. We provide print house services and technical support to help with:</p>\n<ul>\n<li>Selecting materials for your application and substrate</li>\n<li>Supporting trials and performance validation</li>\n<li>Answering practical converting and application questions</li>\n</ul>\n<p><a class=\"btn btn--arrow-right btn--inline-arrow-link\" href=\"https://www.adhesivematerials.upm.com/label-solutions/services/\">Explore our tools and services</a></p>","centerContentVertically":false,"horizontalMargin":"large","renderedHtml":null,"anchorId":"cid_1152867"},{"displayOption":"full","tag":null,"contentLink":{"id":1004644,"workId":0,"guidValue":"a8945e8a-3a63-4be7-b20e-50da8af02a97","providerName":null,"url":null,"expanded":null},"name":null,"language":null,"existingLanguages":[],"masterLanguage":null,"contentType":["Block","SharedExtraMarginBlock"],"parentLink":null,"routeSegment":null,"url":null,"changed":null,"created":null,"startPublish":null,"stopPublish":null,"saved":null,"status":null,"marginHeight":"small","renderedHtml":null,"anchorId":"cid_1004644"},{"displayOption":"half","tag":null,"contentLink":{"id":1152873,"workId":0,"guidValue":"1f4ead21-d0cd-41ec-9458-d4e4416ab4e3","providerName":null,"url":null,"expanded":null},"name":null,"language":null,"existingLanguages":[],"masterLanguage":null,"contentType":["Block","SharedContentBlock"],"parentLink":null,"routeSegment":null,"url":null,"changed":null,"created":null,"startPublish":null,"stopPublish":null,"saved":null,"status":null,"title":"","body":"<h3>What you will need for a smooth order</h3>\n<p>To help your team move quickly, it helps to share:</p>\n<ul>\n<li>End-use and application conditions</li>\n<li>Substrate and packaging details</li>\n<li>Print method and finishing needs</li>\n<li>Delivery region and timing expectations</li>\n</ul>\n<p>This information helps confirm suitability and set realistic lead times. Reach out to your local UPM representative or send us an inquiry.</p>\n<p><a class=\"btn btn--arrow-right btn--inline-arrow-link\" href=\"https://www.adhesivematerials.upm.com/label-solutions/contact-us/#roll\">Find my local service contact information</a></p>","centerContentVertically":false,"horizontalMargin":"medium","renderedHtml":null,"anchorId":"cid_1152873"},{"displayOption":"half","tag":null,"contentLink":{"id":1152884,"workId":0,"guidValue":"72760166-8bf5-4e87-bf6c-4aeb937c8408","providerName":null,"url":null,"expanded":null},"name":null,"language":null,"existingLanguages":[],"masterLanguage":null,"contentType":["Block","SharedImageBlock"],"parentLink":null,"routeSegment":null,"url":null,"changed":null,"created":null,"startPublish":null,"stopPublish":null,"saved":null,"status":null,"imageManipulation":"wideBanner","showCaption":false,"enableZoom":false,"renderedHtml":null,"anchorId":"cid_1152884","description":null,"title":null,"link":null,"focalPoint":null,"imageUrl":"https://www.adhesivematerials.upm.com/siteassets/images/label-solutions/tools-and-services/what-you-will-need-for-a-smooth-order.jpg?preset=img-size-half","aspectRatio":"712/474","width":"712","height":"474"},{"displayOption":"full","tag":null,"contentLink":{"id":1004643,"workId":0,"guidValue":"4613e552-abd8-4d2b-ae62-656aec400ad2","providerName":null,"url":null,"expanded":null},"name":null,"language":null,"existingLanguages":[],"masterLanguage":null,"contentType":["Block","SharedExtraMarginBlock"],"parentLink":null,"routeSegment":null,"url":null,"changed":null,"created":null,"startPublish":null,"stopPublish":null,"saved":null,"status":null,"marginHeight":"medium","renderedHtml":null,"anchorId":"cid_1004643"},{"displayOption":"full","tag":null,"contentLink":{"id":1152886,"workId":0,"guidValue":"3a5f269e-4754-4059-8b5d-da2b0513c0f1","providerName":null,"url":null,"expanded":null},"name":null,"language":null,"existingLanguages":[],"masterLanguage":null,"contentType":["Block","SharedContentBlock"],"parentLink":null,"routeSegment":null,"url":null,"changed":null,"created":null,"startPublish":null,"stopPublish":null,"saved":null,"status":null,"title":"","body":"<h2 style=\"text-align: center;\">Frequently asked questions</h2>","centerContentVertically":false,"horizontalMargin":"","renderedHtml":null,"anchorId":"cid_1152886"},{"displayOption":"fullWithTwoColOffset","tag":null,"contentLink":{"id":1152887,"workId":0,"guidValue":"cb82a7cf-97d8-4c41-ac84-6ac4905f3b0e","providerName":null,"url":null,"expanded":null},"name":null,"language":null,"existingLanguages":[],"masterLanguage":null,"contentType":["Block","SharedAccordionBlock"],"parentLink":null,"routeSegment":null,"url":null,"changed":null,"created":null,"startPublish":null,"stopPublish":null,"saved":null,"status":null,"renderedHtml":"\n<div >\n        <accordion\n            :close-other=\"true\"\n            :open-first-on-mount=\"false\"\n            variation=\"righthandarrowdown\"\n            title-tag=\"default\">\n            <template #default=\"{ closeAll, variation, titleTag }\">\n                        <accordion-item title=\"How do I place an order as an existing customer?\" @close-all=\"closeAll\" :variation=\"variation\" :title-tag=\"titleTag\">\n<div><div class=\"row row0\"><div class=\"block col0 sharedcontentblock col-xs-12 full\">\n<div class=\"content-block body-text \">\n    \n\n\n<p>Contact your UPM sales representative. They will confirm availability, specifications and delivery details through our label materials service model.&nbsp;</p>\n</div>\n</div></div></div>                        </accordion-item>\n                        <accordion-item title=\"I do not have a sales representative. What should I do?\" @close-all=\"closeAll\" :variation=\"variation\" :title-tag=\"titleTag\">\n<div><div class=\"row row0\"><div class=\"block col0 sharedcontentblock col-xs-12 full\">\n<div class=\"content-block body-text \">\n    \n\n\n<p>You can utilize our customer portal, <a class=\"btn btn--inline-external-link\" href=\"https://www.myraflatac.com/s/login/\" target=\"_blank\" rel=\"noopener\">MyRaflatac</a>, to place orders online or <a href=\"/contact-us/\">find your nearest service location</a>.</p>\n</div>\n</div></div></div>                        </accordion-item>\n                        <accordion-item title=\"What is MyRaflatac?\" @close-all=\"closeAll\" :variation=\"variation\" :title-tag=\"titleTag\">\n<div><div class=\"row row0\"><div class=\"block col0 sharedcontentblock col-xs-12 full\">\n<div class=\"content-block body-text \">\n    \n\n\n<p>MyRaflatac is UPM Adhesive Materials&rsquo; customer portal for browsing label products, requesting samples and quotes, placing and tracking orders, submitting claims and accessing technical resources.</p>\n</div>\n</div></div></div>                        </accordion-item>\n                        <accordion-item title=\"Can I request samples before ordering?\" @close-all=\"closeAll\" :variation=\"variation\" :title-tag=\"titleTag\">\n<div><div class=\"row row0\"><div class=\"block col0 sharedcontentblock col-xs-12 full\">\n<div class=\"content-block body-text \">\n    \n\n\n<p>Yes. Samples can be requested through your sales representative or via MyRaflatac as part of UPM label materials technical support.&nbsp;</p>\n</div>\n</div></div></div>                        </accordion-item>\n                        <accordion-item title=\"What affects UPM label materials lead times?\" @close-all=\"closeAll\" :variation=\"variation\" :title-tag=\"titleTag\">\n<div><div class=\"row row0\"><div class=\"block col0 sharedcontentblock col-xs-12 full\">\n<div class=\"content-block body-text \">\n    \n\n\n<p>Lead times depend on the material construction, region, and order requirements. Your sales representative can guide you with the most relevant lead time information for your request. You can also check lead times on MyRaflatac.</p>\n</div>\n</div></div></div>                        </accordion-item>\n                        <accordion-item title=\"What does print house support include?\" @close-all=\"closeAll\" :variation=\"variation\" :title-tag=\"titleTag\">\n<div><div class=\"row row0\"><div class=\"block col0 sharedcontentblock col-xs-12 full\">\n<div class=\"content-block body-text \">\n    \n\n\n<p>Print house support covers practical guidance for converters and printers, including questions related to material selection, trials and converting performance.</p>\n</div>\n</div></div></div>                        </accordion-item>\n            </template>\n        </accordion>\n</div>\n"},{"displayOption":"full","tag":null,"contentLink":{"id":1004644,"workId":0,"guidValue":"a8945e8a-3a63-4be7-b20e-50da8af02a97","providerName":null,"url":null,"expanded":null},"name":null,"language":null,"existingLanguages":[],"masterLanguage":null,"contentType":["Block","SharedExtraMarginBlock"],"parentLink":null,"routeSegment":null,"url":null,"changed":null,"created":null,"startPublish":null,"stopPublish":null,"saved":null,"status":null,"marginHeight":"small","renderedHtml":null,"anchorId":"cid_1004644"},{"displayOption":"fullWithOffset","tag":null,"contentLink":{"id":1152913,"workId":0,"guidValue":"7405a4e5-dbf7-473a-a3bf-11184a2f8923","providerName":null,"url":null,"expanded":null},"name":null,"language":null,"existingLanguages":[],"masterLanguage":null,"contentType":["Block","SharedContentBlock"],"parentLink":null,"routeSegment":null,"url":null,"changed":null,"created":null,"startPublish":null,"stopPublish":null,"saved":null,"status":null,"title":"","body":"<h2 style=\"text-align: center;\">Next steps for working with UPM</h2>\n<p style=\"text-align: center;\">Now that you know what it&rsquo;s like to work with us, explore our labelstock product offering.</p>\n<p style=\"text-align: center;\">Search by product type and country to start. Then narrow down the results by industry application, sustainability needs, service offerings and more.</p>\n<p style=\"text-align: center;\">Once you find a material that fits your specifications, send an inquiry straight from the tool or reach out to your local UPM contact to place an order.</p>\n<p style=\"text-align: center;\"><a class=\"btn btn--inline-external-link\" href=\"https://labeltoolbox.upm.com/PRT/s/ProductSelector\" target=\"_blank\" rel=\"noopener\">Browse the product catalog</a></p>","centerContentVertically":false,"horizontalMargin":"","renderedHtml":null,"anchorId":"cid_1152913"},{"displayOption":"full","tag":null,"contentLink":{"id":1207846,"workId":0,"guidValue":"3bf9c7f8-0131-4ad7-bc24-cb9d5ea40da2","providerName":null,"url":null,"expanded":null},"name":null,"language":null,"existingLanguages":[],"masterLanguage":null,"contentType":["Block","SharedBannerCardBlock"],"parentLink":null,"routeSegment":null,"url":null,"changed":null,"created":null,"startPublish":null,"stopPublish":null,"saved":null,"status":null,"renderedHtml":"\n\n\n    <a href=\"/about-us/terms-and-conditions/\"  class=\"banner banner--layer-white\">\n\n\n            <img class=\"banner__image lazy-load\" \n                 v-lazy=\"{src: 'https://www.adhesivematerials.upm.com/siteassets/images/upm-raflatac-brand-material-white-film-teaser.jpg?preset=banner-image'}\" \n                 alt=\"null\" \n                 width=\"1146\"\n                 height=\"241\"\n                 style=\"width: 100%; 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&nbsp; &nbsp;<a class=\"btn btn--read-more\" href=\"https://www.adhesivematerials.upm.com/label-solutions/services/myraflatac/\">MyRaflatac</a>&nbsp; &nbsp;&nbsp;<a class=\"btn btn--read-more\" href=\"https://www.adhesivematerials.upm.com/label-solutions/contact-us/#rolls\">Find your nearest location for rolls</a></p>","centerContentVertically":false,"horizontalMargin":"","renderedHtml":null,"anchorId":"cid_1207635"}],"containerBackgroundColor":"grey","keepBackgroundColorInContainer":false,"horizontalMargin":false,"verticalMargin":true,"spreadContentArea":false,"renderedHtml":null,"anchorId":"cid_1207633"}],"invertTimestampSetting":null,"renderedHtml":null,"layoutViewModel":{"pageTitle":"How to order | UPM Adhesive materials service model","companyName":"UPM","companyLogo":"","companyLogoOffsetTop":0,"companyLogoMobile":"","siteName":"Adhesive Materials","businessLogo":"","headingTitle":"How to order","leadText":null,"businessLogoOffsetTop":0,"homeLink":"/","homeLinkAbsoluteUrl":"https://www.adhesivematerials.upm.com/","homeName":null,"metaDescription":"Learn how to order label materials from UPM. 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